1 to 24 December Leicester city centre Free

Meet Santa your way, at your pace.

A calm Christmas grotto made only for children and adults with disabilities, and the families who love them. Every visit is shaped around the person at its heart, and every child leaves with a gift.

20 Freeschool Lane

Leicester LE1 4FY, city centre

Free, and a gift for every child

Funded by our family, booking only

The whole family is welcome

Siblings, parents and carers come in too

Only for families with a child or adult who has a disability, so every visit stays calm and unhurried.

What to expect

You tell us about your visitor when you book. Santa and the elves read it before you arrive, so nothing is a surprise for them, or for you.

Made for each visitor

Santa knows their name, what they love, and how they like to communicate before they walk in.

No queues, no rush

Soft lighting, quiet music and time to settle. Step out for a break whenever you need one.

A gift for every child

Chosen by the elves around each child's interests, whether or not they say a word to Santa.

Meet Santa your way

On his lap, beside him, or with a wave from across the room. Whatever feels right on the day.

Opening day of the first grotto: a child in a green beanie cuts a red ribbon with help from a parent while the other parent smiles beside them.
Opening day of the very first grotto, 2022.

Our story

It began with our son, Hudson.

In 2022 we opened the first grotto so that children with disabilities could meet Santa without crowds, noise or a ticking clock.

It has grown into one of the largest inclusive Christmas experiences in the world. It is still funded by our family every year, we buy every gift ourselves, and a team who care deeply about getting it right helps us make each visit special.

From families who have visited

What families say

“You really are a miracle team, bringing not only joy to the children but also making it special for the parents by giving them a space where they’re not judged or rushed.”
A parent
My son had the best experience last time. He even said his first word while we were there, it was so magical.
A parent
Thank you so much for Henry’s visit yesterday, he was absolutely over the moon. He is so proud that he is at the top of the nice list and I think he wants Jingle Bells to be his new best friend.
A parent
We have purposely avoided all grottos in fear of how E would react, so to know it’s a safe space for him will be amazing!
A parent, before their first visit
She was amazing, had our kids in stitches and relaxed. Worth her weight in gold, a real gem.
A parent, about one of our elves
Your Santas are amazing. I truly hope more people are inspired by this grotto and thoughtful Santas become standard.
A parent
If I could I’d definitely book in to come again. I loved it.
An adult visitor

Kind words from local organisations

The Lily Foundation logo

“Fabulous. You are doing a wonderful thing.”

The Lily Foundation

Visit Leicester logo

“Fantastic to see you guys back for this year!”

Visit Leicester

Discover Leicester logo

“Lovely and magical.”

Discover Leicester

Be first to know when booking opens

Times for this year are not out yet. Leave your details and we will email you as soon as the schedule is released, before we announce it anywhere else.

We only use this to tell you when booking opens.

Finding us

20 Freeschool Lane, Leicester LE1 4FY

In Leicester city centre.

Get directions (opens Google Maps)

Get involved

Sponsor gifts

Companies can help by sponsoring toys for the children who visit. 100% of sponsorship is spent on toys for the children.

Support the grotto

Be a Santa or an elf

We are looking for warm, patient people to help from 1 to 24 December.

Volunteer with us

Questions families ask

Who can book?

Santa's Inclusive Grotto is only for families with a child or adult who has a disability. Brothers, sisters, parents and carers are very welcome to come in too.

Is it really free?

Yes. Our family funds the grotto and buys every gift. Booking is only so we can prepare for each visitor.

What if the day does not go to plan?

Message us or use the link in your reminder and we will move your booking, with no fuss. Cancelling early lets a family on the waitlist take the slot.

Who sees what I tell you about my child?

Only the Santa, elves and organisers who need it on the day. Health details are seen only by our organisers. We delete it all after the season ends.

Can we take a break during the visit?

Of course. There is no rush and no queue behind you. Step out whenever you need to and come back when you are ready.